Office Etiquette: Mastering Professional Behavior in the Workplace

Grace.Obomnuru
Last Update May 2, 2025
0 already enrolled

About This Course

Want to level up your career and become the go-to professional in any office? This course is your ultimate guide to workplace success!

In this step-by-step course, you’ll learn how to:

✅ Behave like a true pro in the office

✅ Communicate clearly (and politely!)

✅ Handle workplace drama with class

✅ Be the teammate everyone wants on their side

✅ Rock business meetings and even those fancy office dinners

Whether you’re new to the corporate world or just need a refresher, this course covers:

📘 Professional behavior & ethics

📘 Business communication skills

 Time management, teamwork, and tech etiquette

📘 Office dining manners and making great impressions

🧠 Includes real-life role-playing, quizzes, and a final certificate to show off your new skills!

🎓 Professionalism isn’t just about looking sharp—it’s about acting smart, working well with others, and staying true to your values.

👉 Enroll now and become the kind of professional every boss dreams about!

Learning Objectives

Course Outline
Module 1 Introduction to Professionalism
What is Professionalism
Components of Professionalism
Developing a Professional Mindset
Module 2: Professional Communication
Verbal and Non Verbal Communication
Proper Email and Business Writing Etiquette
Office Phone and Voicemail Manners
Virtual Meeting Etiquette (Zoom, Teams, etc.)
Handling Workplace Conflicts Professionally
Module 3:  Personal Conduct and Workplace Behavior
Punctuality and Time Management
 Respecting Personal Space and Boundaries
Maintaining a Positive Attitude and Workplace Morale
Module 4: Office Ethics and Integrity
Confidentiality and Privacy in the Office
Avoiding Office Gossip and Politics
Honesty and Accountability in Work Assignments
Handling Ethical Dilemmas in a Corporate Setting
Module 5: Collaboration and Teamwork
Respecting Colleagues and Superiors
Effective Listening and Constructive Feedback
Conflict Resolution and Problem-Solving
Networking and Building Professional Relationships
Module 6: Office Technology and Workspace Management
Proper Use of Office Equipment and Facilities
Desk and Workspace Organization
Email and Internet Usage Policies
Social Media Etiquette in the Workplace
Module 7: Business Meetings and Professional Dining Etiquette
Preparing for and Conducting Productive Meetings
Proper Table Manners for Business Lunches/Dinners
Making a Good Impression at Corporate Events

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Grace.Obomnuru

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