Courses

At the end of this course, participants will learn to develop an awareness of personal time management habits, identify obstacles preventing effective time use, learn structured techniques to manage tasks effectively and develop a habit of setting clear and achievable goals.

By the end of this course, participants will:

✅ Understand the core principles of excellent customer service.

✅ Learn how to actively listen and communicate effectively with customers.

✅ Develop problem-solving skills to address customer concerns and complaints.

✅ Master strategies for handling difficult customers with professionalism.

✅ Recognize the impact of customer service on brand reputation and business growth.